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Public contact for DHS services
Most of Minnesota's human service programs are administered locally, at the county level. Contact your county or regional human services, social services or family services office if you need information about applying for services, or if you have questions or concerns about an existing human service case. DHS does provide some direct services through Direct Care and Treatment and regional service centers for people who are deaf or hard of hearing.
Also note frequently asked questions for more information on commonly asked questions.
Contacting DHS by phone or mail
Any private information you provide shall be used and disclosed for the purpose of responding to your inquiries.
To contact DHS by phone:
To contact DHS by mail:
DHS uses separate post office boxes for each division. Mail addressed to street addresses will be delivered, but there may be delays in processing.
Contacting DHS by email
Warning about email: Because email is not secure, do not use email to send private data to DHS. DHS will not use email to send responses that contain private data. More information is on the terms/policy page.
Warning about email privacy
Information that is transmitted by email over the Internet is not secure and can be intercepted and read by other Internet users. The Department of Human Services recommends that you do not use email to send private or confidential data about yourself or others unless it has been encoded or encrypted. In addition, DHS will not use email to transmit responses that contain private or confidential data on an individual unless we can ensure the security and integrity of the information or we have the individual's consent to transmit such unsecured data. Also note that any email submitted to DHS may be forwarded internally in order to direct it to the appropriate recipient.
Parking information, directions
Directions and visitor parking information for DHS’ Central Office locations is available online.
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